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My Inside Voice
Resources to help you navigate healthcare.



'I Can't Tell You That'—Five Words You Never Want to Hear from Your Health Plan
People often hate dealing with their health plans. I help them do just that for a living, so I see it up close. When I help clients on family plans, I often find that people overlook their plan role and permissions. Consider: You’re blocked from your teenager’s health information. You’re the family planner, but your insurer won’t let you complete an important task. You’re caregiving for an elderly parent or relative, but can’t access their critical information in a pinch. All
Jan 273 min read
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